Return Policy

Easy 30-Day Return Policy

If you are dissatisfied with your purchase, you may return it to Rapthor Warehouse within 30 days of the purchase date, subject to the conditions and exclusions below:
Eligibility Conditions:
Please read conditions - if all conditions are not met, MSW reserves the right to refuse the return or to charge a minimum 15% restocking fee. All returned items must be in new condition, in their original box and must include all packing material, manuals and accessories.

A return may be denied if the warranty has been voided in any of the following ways:

Physical damage has been inflicted on the product.
Any permanent or prevalent marks or scuffs are present.
Damage from improper storage, abuse, or user error.
Any alterations or modifications to the product.
Removal of identification labels such as, but not limited to, the original label, patent, serial number, or trade dress.
Usage of product contrary to its stated instructions.